St. Petersburg, Florida-based insurance software company, Squaremouth, has been awarded for its revenue growth, workplace culture, customer service and office space. Now the company is being recognized internationally for being friendly, earning gold as the “Most Customer Friendly” small company in the Best in Biz 2018 International Awards.
Being “friendly” has been a key to the company’s success since day one. Squaremouth has grown organically every year since being founded in 2003 – without any outside investors or sales goals. Instead, the company focuses on providing exceptional customer service and constant innovation in the often antiquated insurance industry.
“Every part of our business has been thoughtfully designed with our customers in mind. We are extremely motivated to improve every part of their experience,” says Co-Founder and CEO, Chris Harvey. “Nothing here is sacred. Everything can be better.”
The company’s website, squaremouth.com, is one of the country’s leading resources to quote, compare and purchase travel insurance. Squaremouth insures roughly 300,000 travelers annually, with most looking to protect their trip investment or for medical benefits while abroad.
This gold award by “Best in Biz” is the company’s fifth international award and seventh customer service award overall. Squaremouth has also been recognized locally, and by Inc., Entrepreneur and Fortune for its financial growth – a testament to their focus on customer service to drive success.